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Get the most from your investment in ServiceNow

We take on the entire management, support and development of your ServiceNow platform enabling you to unlock its full potential by automating and improving processes across your business.

9+ years

Working with ServiceNow since 2016

80+

Dedicated ServiceNow experts

1 week

Quickest ROI of a UP3 ServiceNow app

Elite

Status ServiceNow partner

24x7

Service for our customers

4.5

Customer Satisfaction Score

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Get started with AI

Can you see the value in AI, but you're not sure how to get started? Don't get left behind; check out our AI page to see how UP3 can help you deploy AI to improve the lives of your customers and your people.

Get started with AI

UP3's ServiceNow Managed Service

Leave the day-to-day management of the platform to our ServiceNow experts. With our combination of ServiceNow and business process expertise, our ServiceNow Managed Service ensures you unlock the maximum value from the platform. As we're the first ServiceNow partner awarded a Validated Practice for AI, you can be confident that we'll keep you at the forefront of AI innovation; with our AI Centre of Excellence ensuring we are always deploying the best AI tools for you.

We have 8 ServiceNow Validated practices

The most validated practices of any ServiceNow partner in EMEA. 
We were the first ServiceNow partner in the world to earn a Validated Practice for AI, with Now Assist for CSM.

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Trusted by clients worldwide

See how we've enabled our customers to get the maximum value from ServiceNow

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Customer Success Stories

Read our customer stories to see how our clients have revolutionised the way they work with ServiceNow. Whether it's introducing optimisation or automation, saving time, improving user experience, or launching AI capabilities, UP3 has helped them unlock the full potential of ServiceNow for their business.

“If you really want to get the best out of the product your absolute end goal is to ensure you’ve got that UP3 managed service on board with you from the beginning”

Christine Heynes Head of Customer Relations Southeastern

"I can’t praise UP3 enough - it's been an excellent journey so far. The team are really good and I hope the relationship with UP3 goes on for a long time"

Kasem Saowijit Head of Digital Workplace Services National Highways

"UP3 isn't separate to ServiceNow, but they're actually an absolutely critical part to our success"

Toby Isaacson Senior Advisory Solution Architect ServiceNow

"What we have delivered with UP3 on the Electronic Monitoring contract this year is remarkable, particularly when you look back at the mountain we had to climb this time last year."

Kelvin Daley Transformation Director Serco
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UP3 is ISO 27001 and ISO 9001 certified

These certifications reflect our ongoing commitment to quality, security and excellence in everything we do. You can verify the validity of our ISO certificates by searching UP3 via this link: certcheck.ukas.com

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Customer Story: Southeastern improves customer experience with Now Assist for CSM

How Southeastern implemented ServiceNow Now Assist for CSM, using the powerful AI capabilities to increase Contact Centre Agent productivity and improve their already exceptional customer experience.

Read the customer story
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The first ServiceNow partner to earn a Validated Practice for AI

UP3 is the first ServiceNow partner in the world to earn a Validated Practice for AI with Now Assist for CSM. We're leading the way on unlocking the value of ServiceNow's AI capabilities. If you want to learn more about how working with UP3 as your ServiceNow partner can unlock new levels of efficiency and productivity for your business, visit our AI page.

Our AI page
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What is Agentic AI, and how is it helping businesses?

Our blog explaining what AI Agents do, how agentic AI is different from GenAI, and how your organisation can use agentic AI to make life easier for your customers and your people.

Read the blog

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