Welcome to our resource library – filled with the latest product information and customer case studies. If you need any more information about any of UP3’s services or applications, please do get in touch.

Managed Services Datasheet

Our Managed Support and Development Services support and optimise ServiceNow for our customers. We take on the day-to-day operation of ServiceNow and support all your incidents and requests across the entire platform. We fully manage the patch and upgrade process including reviewing the latest releases with you, testing your applications and scheduling the upgrade of each instance. …

Rail Compensation Management

Our Rail Compensation solution is a fully integrated suite of applications, built on the NOW platform, which streamlines and automates the complaints and compensation process significantly reducing case processing time and freeing up agents to work on high-value customer cases. Click here to view the full datasheet.

Rail Disruption

Our Rail Disruption solution is a fully integrated suite of applications, built on the NOW platform, that manages operational plans and customer service during periods of major (rail) network disruption. Control staff can coordinate and instantly communicate the required recovery plan to a particular type of disruption drastically reducing the number of inbound and outbound…

Rail Fraud Management

Our Rail Fraud solution, a fully-integrated suite of applications, built on the NOW platform, is the first solution to detect fraudulent compensation claims as they are being processed and prevent the claim from being paid in the first place potentially saving rail operators millions. Click here to view the full datasheet and find out more.

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