Get the most from your investment in ServiceNow

“If you really want to get the best out of the product your absolute end goal is to ensure you’ve got that UP3 managed service on board with you from the beginning”

"Since onboarding to UP3’s Managed Service we are using more of the platform and are able to deliver a far more effective service to our customers"

"UP3 are a credit to the ServiceNow partners. They understand the platform and bring this to life to help us, the customer, in everyday challenges to improve process and working"

"We have been very impressed with the speed and efficiency with which UP3 has taken over responsibility for Informa’s ServiceNow platform. We are finding the team at UP3 to be flexible, knowledgeable and very experienced in ServiceNow"

"I can’t praise the guys enough - it's been an excellent journey so far. The team are really good and I hope the relationship with UP3 goes on for a long time"

"Thanks to UP3’s Support Services application, we’ve been able to free up time across the HR team. The application has improved our workflow and our day-to-day, and most importantly it’s ensured we’re providing an even better service to our colleagues."

"The project was a true partnership. The requirements of HS2 were understood and throughout the project I had confidence in the support given and trusted that the guidance helped deliver the outcomes in the best way possible."

"When in delivery, we really appreciated how UP3 were able to advise us on ServiceNow platform decisions, giving us pros and cons of each approach but also being able to let us make informed decisions quickly during sprint cycles."

"Your expertise and willingness to assist made a huge difference in getting everything organized efficiently."

"UP3 isn't separate to ServiceNow, but they're actually an absolutely critical part to our success"

"The installation of the Virtual Agent was seamless, as with anything with UP3. Working with UP3 to introduce AI is seamless"

"This was a successful project, delivered at pace and with focus on the business need behind the core requirements. The team worked well to review and share solution options, specifically in the area of the template and risk review.
I would particularly highlight the positive engagement from the team and their clear commitment to delivering the ‘right’ solution."

“UP3’s knowledge about the ServiceNow platform shone through the entire project. This wasn’t just down to their platform knowledge though – they really understood our processes and what we were trying to achieve.”

"UP3 went above and beyond what we asked, they helped us understand the nature of ServiceNow and how it can help us with better outcomes and deliver the service better."