UP3 - Public Sector

Accelerate digital transformation in the public sector with ServiceNow

We help public sector organisations digitalise with confidence through the use of ServiceNow. 

We’re a G-Cloud approved supplier and have worked with many public sector customers to automate workflows on ServiceNow, across their entire organisation.

Our ServiceNow Managed Service enables organisations to deliver digital transformation on ServiceNow to improve the citizen and employee experience.

Working with the public sector since 2016

UP3 - Public Sector
UP3 - Public Sector
UP3 - Public Sector
UP3 - Public Sector

Deliver transformational change with ServiceNow


Digital technology is often hailed as a way for the public sector to do more with less. But for that to happen, organisations need expert and agile partners to work with them to solve complex problems quickly. 

We have a track record of complex multi-phase public sector digital transformation programmes with outstanding results.

Accelerate digital transformation

Turn ambitions into action with ServiceNow

Improve citizen experience

Deliver the modern experience citizens expect

Increase employee productivity

Modernise operations and streamline processes

Eliminate data silos

Centralise all information in a single platform

Enhance governance

Access real-time analytics to identify and act on patterns, trends and potential risks

Why UP3 for the Public Sector?


We've worked with the Public Sector since 2016, working with customers including NHS Scotland, National Highways, and other central government departments through our partnership with Serco. 

Our security cleared team of Business Process Consultants, Engagement Managers and Technical Consultants understand the complexities and challenges faced by Public Sector organisations. 

We have extensive experience working on high-profile, complex digital transformation projects and we work as true partners to apply our deep understanding of ServiceNow to solve these challenges. 

Our services

Working with the Public Sector since 2016

Security cleared team of ServiceNow experts

G -Cloud approved supplier

Experience working on high-profile, complex transformation projects

UP3 - Public Sector

Our ServiceNow Managed Service

We build long-term relationships with our customers working strategically to ensure they continue to extract the most value from ServiceNow to ultimately deliver a world-class citizen and employee experience.

If you’re looking for an agile ServiceNow partner to engage with on your long-term transformational journey, get in touch today, we'd love to talk.

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UP3 - Public Sector

ServiceNow: the trusted AI platform for business transformation

AI is everywhere. The most common conversations we are having with public sector customers is 'How can AI help us and where can we start'. 

The good news is that as we can help you fully leverage the platform's AI capabilities enabling you to automate the mundane and free your people up for more rewarding and value-adding work. 

Read our ServiceNow + AI guide to turn your AI ambitions from opportunity to action. 

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UP3 - Public Sector

We're a G-cloud Approved Supplier

As a Crown Commercial Services approved supplier, we're excited to continue working with the UK public sector to deliver true strategic transformation through the power of ServiceNow. Public sector organisations can easily procure UP3's ServiceNow experience and expertise to get the most from their investment in the platform. 

"UP3 are a credit to the ServiceNow partners. They understand the platform and bring this to life to help us, the customer, in everyday challenges to improve process and working"

Barj Duhra Head of Technology Services Avanti West Coast
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"If you really want to get the best out of the product your goal is to ensure you’ve got that UP3 Managed Service with you from the beginning"

Christine Heynes Head of Customer Relations Southeastern
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“All the projects that have been delivered have been excellent. If anyone were to ask me who would I recommend as ServiceNow partner to support them on a journey, UP3 would be my primary organisation to help them on their journey.”

Kasem Saowijit Head of Digital Workplace Services National Highways

"The project was a true partnership. The requirements of HS2 were understood and throughout the project I had confidence in the support given and trusted that the guidance helped deliver the outcomes in the best way possible."

Tom Rees Business Relationship Manager Consultant HS2

"UP3 isn't separate to ServiceNow, but they're actually an absolutely critical part to our success"

Toby Isaacson Senior Advisory Solution Architect ServiceNow

"The Managed Service has been indispensable to helping us operate effectively and efficiently. With UP3 we've been able to get a lot more innovative with the way we are implementing and taking advantage of ServiceNow. UP3 has allowed us to automate a lot of our manual activities."

Aamer Maqsood Lead Platform Manager HS2

"This was a successful project, delivered at pace and with focus on the business need behind the core requirements. The team worked well to review and share solution options, specifically in the area of the template and risk review.
I would particularly highlight the positive engagement from the team and their clear commitment to delivering the ‘right’ solution."

Stephen Walker Head of Service Management National Highways

"I was impressed by how they were quick to respond to problems as they occurred, but also took the time to understand the issues and come up with solutions. UP3’s user story approach really helped us get to heart of what we needed to do.”

Dominic Williams PMO Practice Lead People’s Partnership
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Turn AI from theory into reality

UP3 Co-founder Matthew Shears shares his perspective on the role ServiceNow can play in turning AI from opportunity to action.

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ServiceNow Managed Service

Let us help you leverage the full potential of your investment in ServiceNow with our ServiceNow Managed Service. 

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Women at UP3

UP3 was co-founded by Ruth Weatherall and Matthew Shears back in 2016.

For both of them, supporting women in IT is a key part of UP3's DNA and we strongly believe that diversity and inclusion are key to creating a strong and successful team.

 

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Get in touch

If you're ready to empower teams, deliver value fast and give citizens the experience they expect - all through the power of ServiceNow - fill in your details below and one of our experts will be in touch soon.