ServiceNow Implementation

Whether you're new to ServiceNow, want to re-implement the platform or are looking for an implementation partner for custom applications, our team of ServiceNow experts can help.

With 10+ years of experience implementing ServiceNow across a wide variety of sectors, we'll ensure a seamless delivery experience and an implementation that aligns with your strategic goals and business outcomes.

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Why UP3 for implementation?

10+ years

Working with ServiceNow

Outcome focused

to drive success

98%

of projects meet business outcomes

Proven

project methodology

4.95

Customer satisfaction score

ServiceNow implementations

Our experience and expertise cover the most common types of ServiceNow implementations

Greenfield implementation

We deliver out of the box implementations including fixed price rapid deployments

Re-implementation

We deploy a new instance with minimal customisations so you can take advantage of new functionality

Optimisation

We implement new areas of the platform to optimise platform use, increase ROI and eliminate licence white space

Custom applications

We implement, optimise and build custom applications to improve business performance and productivity

Our approach

We always start by getting to the bottom of the problem you're trying to solve. So you want to stand up Project Management? You want Strategic Alignment Planner? Our first question will always be, WHY?

By understanding what you're trying to achieve, we can focus on aligning your ServiceNow implementation to your desired outcomes and ensure that your implementation aligns with your overarching business strategy. Not only that, it's very hard to measure success if we don't know what you're setting out to achieve; an outcome-based implementation is far more beneficial to you, your stakeholders and your wider business.

We go further

We're not just a supplier. We see our relationships with our customers as a joint partnership, sharing the responsibility of success. We hold ourselves jointly accountable for every initiative which is why everything we do will align with your strategic outcomes.

At the end of every implementation, we will circle back with you to see if we've met the agreed outcomes. The good news is that 98% of the time, we achieve our agreed outcomes. In fact, in most cases, we not only achieve the agreed outcomes but even more than we initially set out to achieve.

Bring our ServiceNow expertise into your business.

Dedicated to your success, our team bring the knowledge and experience to help you unlock the maximum value from ServiceNow and support your digital transformation goals.

Trusted by customers worldwide

Read customer stories

"UP3 are a credit to the ServiceNow partners. They understand the platform and bring this to life to help us, the customer, in everyday challenges to improve process and working"

Barj Duhra Head of Technology Services Avanti West Coast

"UP3 has proven themselves to be a valuable ServiceNow support and development partner and the results have exceeded our expectations. We are leveraging the ServiceNow platform more effectively than ever before"

Mark Bustin Head of IT HS2

"We have been very impressed with the speed and efficiency with which UP3 has taken over responsibility for Informa’s ServiceNow platform. We are finding the team at UP3 to be flexible, knowledgeable and very experienced in ServiceNow"

Andrew Chedzoy Head of Service Management Informa

“UP3 got under the skin of our business to understand what we needed, and the ServiceNow platform will be instrumental in helping us continue to meet client expectations and drive continuous improvement in our service delivery for years to come”

Paul Wassell Director, Client Service Pulsant

“What I really like about UP3 is they understand what where we want to get to in terms of our strategic goals and our processes for our tool set. It's not just a case of UP3 doing what we ask regardless the impact it will have on ServiceNow and the technical debt that we may incur.”

Kasem Saowijit ServiceNow Platform Manager National Highways

UP3 delivers implementation and management of ServiceNow for Nuffield Health

Nuffield Health takes control of it's data with a unified solution to manage and optimise Service Desk, Central Support and Engineering resources.

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Pulsant implements ServiceNow with UP3

With ambitions to improve its client experience to achieve service delivery and growth goals, Hybrid Cloud specialist Pulsant invested in ServiceNow’s Customer Service Management (CSM) solution delivered by UP3. Read the blog for more on the partnership.

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Talk to us

Wherever you are on your ServiceNow journey, let us help you deliver a seamless implementation that truly aligns to your overarching business goals. Get in touch today to speak to one of our team.

Let's talk

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From managing your platform to finding the right skills, here are five strategies – from our team to yours – to ensure you get the most out of ServiceNow.

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ServiceNow Managed Service

Management, development and support of your ServiceNow platform from an award-winning elite partner. Take full advantage of the vast capabilities of ServiceNow so you can proactively automate processes across your entire business.

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ServiceNow Workflow Applications

Transform old manual processes across your organisation – with workflow applications built on ServiceNow.

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Keen to learn more?

We'd love to talk. Fill out the form below and one of the team will get back to you within 24 hours.

Customer stories

What we do