ServiceNow Business & Industry Applications

Many customers begin using ServiceNow to automate IT and employee workflows. This is usually supported by a vision to transform old, manual ways of working into modern, digital workflows, particularly for business-critical processes.

UP3 was established to help our customers do exactly this.

We’ve always recognised the importance of IT and employee workflows but ServiceNow can do so much more. How about re-imagining your customer service processes as digital workflows that are simple for customers to use so you can resolve their issues faster? Or critical operational processes you can automate to empower your employees to provide great customer experiences? After 10 years in the business this is what truly excites us about ServiceNow.

UP3 provides the breadth and depth of skills needed to take full advantage of ServiceNow, particularly when this extends to digitising outdated industry processes. We have the vision and creativity to help you plan, build and manage great ServiceNow applications that will have a meaningful impact on your business.

Get in touch if you would like to know more about our award winning applications and how to take the ServiceNow platform further.

Check out our transport solutions on the AP3 website

AP3 Website


“The team at UP3 provided us with a wealth of experience and competency for ServiceNow deployment and support. Their responsiveness and ability to deliver has resulted in them becoming a trusted partner to Nuffield”

Dan Morgan • IT Operations Director • Nuffield Health

“UP3 were able to understand our requirements quickly and offer simple and workable solutions. We appreciated their honesty and flexibility with the design decisions and the agile development was clear, logical and effective”

Jo Gregory • IT Service Delivery Manager
“Extremely impressed by the manner in which UP3 rose to the challenge of designing, building and implementing our instance of ServiceNow to meet our urgent requirement in just a matter of weeks. A great example of agile development and rapid deployment”
Mark Westbrook • Chief Operating Officer • Momenta
“We developed a great partnership with UP3 during our implementation of ServiceNow.  We appreciated their honesty and flexibility with the design decisions and the agile development was clear, logical and effective. UP3 were extremely helpful throughout the project and have continued to support us as we grow and improve our ServiceNow instance”.
Jo Gregory • IT Service Delivery Manager • Nuffield Health
“We have a great partnership with UP3. From the initial implementation to the critical ServiceNow roadmap we are delivering together they have showed levels of expertise and flexibility that, in my experience, is only offered by a partner that is truly committed to long term relationships with their customers.”
Dean Underwood • Head of Technology Services • Virgin Trains
UP3 have onboarded both quickly and effectively and have immediately become an extension of our team. The teams wealth of experience has helped to ensure we’re able to maximise the value of ServiceNow, both in the immediacy and as part of our long-term strategy
Daniel Judson • Lead ICT Service Delivery Manager • HS2 Ltd
following our implementation we tried to manage the platform ourselves using on or two dedicated resources but found we were not getting the value that we knew was possible, Since on boarding to UP3’s Managed Services we are using more of the platform and are able to deliver a far more effective service to our customers
Graham Rapley • IT Customer Services Manager • The Pensions Regulator