There’s
no doubt that 2020 has been a very challenging year but in the spirit
of looking for the positives and finding things to be grateful for we
wanted to share a few things that have made us very proud of our
fantastic team, customers and partners.
Here’s our 20 for 2020:
- UP3 achieved ServiceNow Elite Partner status along with our sister company AP3 – www.ap3.co.uk which also became a Built on Now partner. Find out more here
- We welcomed two new additions to the UP3 family with babies Rafi and Heidi, with another UP3 baby due imminently
- We
helped Southeastern improve their Delay Repay capabilities with our
Rail Compensation application Built on Now – check out the full story here
- We walked 6.5 MILLION steps during STEPtember to raise money for the Clap for Carers NHS fund
- We acquired an expert Technical Director, Justin Loftas – read the announcement here
- We awarded our first ever Managed Service Most Valued Player (MVP) award to HS2’s Mark Bustin – discover why he won in this blog
- We expanded our ServiceNow Managed Services team; welcome Nav, Alex and Imran
- We watched Ashley squirm for a whole month leading the morning meetings as his forfeit for the STEPtember challenge
- We
successfully upgraded all of our Managed service customers to the
latest ServiceNow release – check out our Managed Services onboarding
blog here
- We
were pleased to be able to support other worthy charities like Action
for Children, Trussell Trust, The Passage, Dame Kelly Holmes Trust,
ForYouByYou, Burhill Primary School, North Surrey Domestic Abuse
Service, Evelina London Children’s Hospital, Rentstart UK, Food for the
Brain and Bexley Moorings
- We took part in the World Passenger festival as a Gold Sponsor – find out more about our ServiceNow rail apps
- We released more rail applications Built on Now for Avanti West Coast – read more about this here
- We
received glowing feedback about our services from our star customer Jo
Gregory at Nuffield Health – you can see what she had to say about us here!
- We
highlighted the strength of women in STEM with hints & tips around
breaking into the technology sector with our guru Poonam Chaudhary – if
you missed her insights you can find them here
- We launched our free ServiceNow Managed Services trial
and immediately started onboarding new customers who were keen to see
how much further our Managed Service will take them. If you’d like to
know more about whether our Managed Service trial would be right for
your company take a look here or contact us at hello@up3.co.uk.
- We
recognized that the small things can make a big difference when it
comes to employee well-being. Our lives were brightened with flowers,
afternoon tea and Lumie energy lights when we most needed a pick me up
- Ben
inadvertently wore a Zoom lipstick filter on all his Zoom calls for a
week until Russ showed him how to operate the filters properly
- We celebrated Christmas with a virtual UP3 cocktail party – even managing to make all the cocktails ourselves
- We
continued to support ServiceNow with exciting customers and projects
that are truly delivering digital transformation with the platform
- The UP3 team has finished the year happy & healthy – which is the best highlight for all of us
With
these highlights to look back on, we want to say a huge thank and
congratulations to everyone involved and ask you: what positive things
have you achieved this year? No matter how big or small, it’s time to
reflect and be grateful for the good things that have happened, even
during a very challenging year like this.