ServiceNow Implementation

We implement interesting applications on ServiceNow. We are great at understanding issues and breaking them down to find simple solutions to a problem. We do this by involving the right people in your organisation and asking the right questions.

Once we’ve understood the problem we a use our experience of ServiceNow to define a pragmatic solution that will work. We involve you every step of the way, and our proven project methodology is aligned completely to ServiceNow best practice.

Our projects are fixed duration to drive commitment from both sides. We stick to our estimates and deliver quickly and cost effectively, so we can move fast and achieve more together.


“The team at UP3 provided us with a wealth of experience and competency for ServiceNow deployment and support. Their responsiveness and ability to deliver has resulted in them becoming a trusted partner to Nuffield”

Dan Morgan • IT Operations Director • Nuffield Health
“UP3 were able to understand our requirements quickly and offer simple and workable solutions. We appreciated their honesty and flexibility with the design decisions and the agile development was clear, logical and effective”
Jo Morgan • IT Service Delivery Manager
“Extremely impressed by the manner in which UP3 rose to the challenge of designing, building and implementing our instance of ServiceNow to meet our urgent requirement in just a matter of weeks. A great example of agile development and rapid deployment”
Mark Westbrook • Chief Operating Officer • Momenta
“We developed a great partnership with UP3 during our implementation of ServiceNow.  We appreciated their honesty and flexibility with the design decisions and the agile development was clear, logical and effective. UP3 were extremely helpful throughout the project and have continued to support us as we grow and improve our ServiceNow instance”.
Jo Gregory • IT Service Delivery Manager • Nuffield Health
“We have a great partnership with UP3. From the initial implementation to the critical ServiceNow roadmap we are delivering together they have showed levels of expertise and flexibility that, in my experience, is only offered by a partner that is truly committed to long term relationships with their customers.”
Dean Underwood • Head of Technology Services • Virgin Trains
UP3 have onboarded both quickly and effectively and have immediately become an extension of our team. The teams wealth of experience has helped to ensure we’re able to maximise the value of ServiceNow, both in the immediacy and as part of our long-term strategy
Daniel Judson • Lead ICT Service Delivery Manager • HS2 Ltd
following our implementation we tried to manage the platform ourselves using on or two dedicated resources but found we were not getting the value that we knew was possible, Since on boarding to UP3’s Managed Services we are using more of the platform and are able to deliver a far more effective service to our customers
Graham Rapley • IT Customer Services Manager • The Pensions Regulator