UP3 Insights
Understanding People. Processes. Platforms.
Southeastern speeds up Delay Repay claims with UP3’s Rail Compensation product built on ServiceNow
For Immediate Release: Tuesday 7th July Walton-on-Thames, Surrey, United Kingdom Southeastern has selected UP3’s Rail Compensation product as their new Customer Relationship Management (CRM) solution, speeding up the time it takes to handle compensation claims by streamlining back-office processes. Known as ‘Javelin’ – also the brand name of Southeastern’s high
AP3 – Built on ServiceNow means Built Better
UP3 has operated as a trusted partner of ServiceNow for the last four years; and this week our sister company AP3, received some fantastic news. AP3 has been certified as a Built on Now partner. With some new logos, and a new status to match – what does this mean
A new year, a new start… BIG NEWS from UP3
We’re delighted to announce that Justin Loftas starts his new role as UP3 Technical Director today. Justin has been an integral part of the UP3 team since joining as a Technical Architect just over two years ago; with 20 years of industry experience, his passion and deep technical knowledge
We are still working, just working differently
Over the last few weeks, we have seen the impact the coronavirus (COVID-19) outbreak has had on UK businesses, and we want to take this time to reassure you that we have robust plans in place to ensure we continue to provide services to our clients and partners. The
A Fair look at Fares – Where is your money going?
Increases in rail fares, including the recent 2.7%, has been a prevalent news story since the turn of the decade. Whether you’ve seen new stories on the TV, comments on social, or some of the defamatory “facts” from rail complaint accounts like @NorthernFail, @ABCommuters and @BringBackBR; the mish mash
Why do we not provide better passenger information during service disruption?
We’ve all been there… you’re stood on the platform, waiting for the 10:32 to take you to a meeting or to see friends in the city. All of a sudden, the board empties, and you’re left wondering why you’re delayed and what your alternative options are to ensure you