ServiceNow AI

With 64% of business leaders believing that AI will give them a significant competitive edge*, you don’t want your business to be left behind.

Our team of ServiceNow experts are up to date with ServiceNow's latest AI capabilities and are ready to help you unlock 24/7 productivity at scale.

*Source: Put AI to work to Elevate Customer Experiences

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Achieved Validated Practice for AI, with Now Assist for CSM

AI Unlocked: Get an AI Agent, tailored to your needs, live in just three weeks.

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Getting started with ServiceNow + AI

The most common conversations we're having with our customers are 'We can't ignore AI...but how could it help our organisation and where do we start?'

The good news is, ServiceNow customers already have access to tonnes of artificial intelligence capabilities.

And our team of 80+ ServiceNow experts are already working with customers helping them become more efficient, drive productivity, and meet the changing needs of customers and employees through ServiceNow Agentic AI.

Why UP3?

AI is not new to ServiceNow, it’s been integrated into the platform since 2017.

As a ServiceNow Elite Partner, with 12+ years focusing on the platform, our team of experts have the knowledge and experience to ensure you can take advantage of the ever-evolving AI capabilities.

Through our ServiceNow Managed Service, we combine our knowledge of ServiceNow - including AI functionality - with a deep understanding of your business, to enable you to solve complex business and IT challenges through the platform.

UP3's AI Data Sheet

AI Centre of Excellence

ServiceNow Elite partner

80+ ServiceNow experts

4.5 Customer Satisfaction Score

Trusted by industry-leading clients

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Put AI to work for your business

Read through our resources to gain insight into how your business, your employees, and your customers can benefit from AI.

What are the early leaders in the AI race doing that sets them apart?

A global survey of nearly 4,500 executives, exploring how organisations are or aren't keeping up with AI innovations, including a look at how Elite Pacesetters are leading the way in AI-adoption and providing a roadmap for others.

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Are you being left behind on AI? Enterprise AI Maturity Index 2025

An explanation of why there is so much talk about agentic AI, the difference between generative AI and agentic AI, and how your can unlock new levels of productivity with ServiceNow's AI Agents.

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What is agentic AI and how can it help your business?

A detailed look at the AI tools ServiceNow offers, and why ServiceNow's AI Agents are leading the way in innovation.

Including an explanation of AI Agent Orchestrator, AI Agent Control Tower, and AI Agent Fabric, and how each of these can provide value for your business.

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How ServiceNow is leading the way in agentic AI

Customer Story: Southeastern improves customer experience with Now Assist for CSM

How Southeastern implemented ServiceNow Now Assist for CSM, using the powerful AI capabilities to increase Contact Centre Agent productivity and improve their already exceptional customer experience.

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AI driving business growth

Toby Isaacson, Senior Advisory Solution Architect at ServiceNow, talks on how AI will free people up to be more innovative, more creative, and deliver better experiences for customers, ultimately unlocking business growth opportunities.

AI-powered Virtual Agent handles 80% of Southeastern customer interactions

Read how Southeastern dramatically increased deflections and boosted customer experience through ServiceNow's AI-powered Virtual Agent

Read the full story

Put AI to work to Elevate Customer Experiences

A look at how GenAI can deliver seamless and proactive customer service, empowering your organisation to save time and money.

With 37% of customer service leaders already having deployed GenAI, find out how your customers will benefit.

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Keen to learn more?

Fill out the form below and one of the team will get back to you shortly to talk about how we can unlock the potential of AI for your business.

Customer stories

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