About Sidra Ansari

Sidra is a Technical Architect at UP3, specialising in Customer Service Management, Field Service Management and Strategic Portfolio Management. Over four years on ServiceNow she has grown from Technical Consultant into an architect role, where she now leads technical design from the first discovery conversations right through to go-live and sets the standards her delivery teams build to.

Most of her recent work has been with a national public service that relies on a large mobile workforce. She helped get engineers to the right jobs with less time on the road, and built the integrations and reporting the service depends on every day. What she enjoys most is taking real operational problems and turning them into designs that teams can confidently deliver.