UP3 - Virgin Trains transforms rider experience using ServiceNow

Virgin Trains transforms rider experience using ServiceNow

Virgin Trains is determined to transform the rail experience into a reliable source of enjoyment and pleasure. They want to deliver a consistently positive experience that keeps customers happy—and keeps them coming back.

We’re proud to work with Virgin Trains to help implement digital workflows that assist their customer first strategy. To find out how we can enhance your business using the ServiceNow platform, simply get in touch.

Ruth Weatherall

Written by:

Ruth Weatherall

Co-founder and Operations Director

15 April 2019

Recent blogs

Give to gain: Opening doors for Women in Tech

We're celebrating how we give to gain at UP3. Over the last year our team have invested time to open doors for women at every stage of their journey into tech. Find out more how we're helping the next generation of Women In Tech.

Find out more

Rethinking Delay Repay: Four Imperatives for Automation

As automatic compensation gains momentum, rail operators must rethink Delay Repay. Four imperatives for automating claims at scale without harming trust

Find out more

Unlocking AI at UP3: Expanding our AI Service Offerings

A look at how we've developed AI Service Offerings to be able to deliver AI impact and value quickly for our customers.

Find out more