How Virgin Trains is using the ServiceNow platform to disrupt the transport sector.

We are delighted to invite you to this unique breakfast event that will explore the opportunities for improving customer satisfaction, both internally and externally, within the transport sector. We are excited to have John Sullivan, CIO, Virgin Trains, sharing insights into how real industry problems are being addressed, using modern platforms, like ServiceNow.


Sea Containers House, 20 Upper Ground, London, SE1 9PD.

Date and Time

8.15am start on 26th June 2019.


  • 7.30am: Arrival, coffee and breakfast.
  • 8.15am: Innovation in the Transport Sector.
    Chris Pope, VP of Innovation – ServiceNow.
  • 9.00am: Everything we do starts with the Customer.
    John Sullivan, CIO & Dean Underwood, Head of  Technology Services – Virgin Trains.
  • 9.45am: Break.
  • 10.00am: Showcasing some Virgin Trains innovation / Q&A.
  • 10.30am: Networking.
  • 11.00am: Event close.

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