Our purpose-built Rail Fraud Management app means faster deployment and a quicker route to ROI.
ROI that speaks for itself: our app identified one individual who had claimed £70,000 of compensation.
In the UK alone, £150 million is paid out each year in compensation for delayed train journeys. Train operating companies (TOCs) estimate that anywhere between 10-30% of the claims that they pay out are fraudulent e.g. individuals claiming compensation for trains they were never on or making multiple claims using a system of false names and addresses.
Until now the only real option for identifying fraudulent claims was a retrospective hunt through vast amounts of claims data, but once a claim has been paid it is a lengthy and expensive process to try and recoup the lost money. Many TOCs believe that this is a problem that they simply have to live with.
Our Rail Fraud Management application for train operating companies is the first solution to detect fraudulent compensation claims as they are being processed and prevent the claim from being paid.
Our ServiceNow app offers a number of features and benefits including:
If you’d like to discuss how you can reduce money lost to rail fraud, or receive a demo of our ServiceNow app, just fill in a form and we’ll be happy to help.