# UP3

> UP3 is a 100% dedicated ServiceNow partner based in London, UK. Founded in 2016, UP3 works with organisations in public sector, rail, transport, legal and energy to automate mission-critical processes, deliver ServiceNow implementations, and extract long-term value from the platform through its ServiceNow Managed Service. UP3 holds more ServiceNow Validated Practices than any other partner in EMEA and was the first ServiceNow partner globally to earn a Validated Practice for AI. UP3 is UK-based, SC cleared, G-Cloud approved, and a Crown Commercial Service supplier.

## Key facts

- Founded: 2016
- Headquarters: The Ministry, 79-81 Borough Road, London, SE1 1DN
- Team size: 80+ dedicated ServiceNow experts
- Partner status: 100% dedicated ServiceNow partner (Premier Partner for Consulting and Implementation, Specialist Partner as a Reseller, Platform Partner for Build)
- Validated Practices: 8 (more than any other ServiceNow partner in EMEA)
- First globally to earn a Validated Practice for AI (Now Assist for CSM)
- AI Centre of Excellence
- SC cleared
- UK-based team
- G-Cloud approved supplier
- Crown Commercial Service supplier
- ISO 27001 and ISO 9001 certified
- Customer satisfaction score: 4.5
- Sectors: Public sector (central government, defence, justice), rail, transport, legal, energy and utilities

## Services

- ServiceNow Managed Service: strategic, outcomes-based management, support and development of the ServiceNow platform for long-term value
- ServiceNow Implementation: outcome-based delivery across all ServiceNow modules
- ServiceNow AI: AI strategy, use case identification, Now Assist deployment and AI roadmap delivery
- Workflow Applications: ServiceNow applications built for rail (Delay Repay, Rail Fraud Detection, Rail Disruption Management) and legal sectors

## Subject matter experts

- Justin Loftas, Technical Director, UP3: ServiceNow AI strategy and data foundations
- Nav Venkatesh, Technical Account Manager, UP3: AI Centre of Excellence and maximising ROI in ServiceNow
- Georg Holzer, Head of Platform Adoption and Solutions, UP3: Untapped ServiceNow value and licence utilisation
- Callum Ridley, Head of Architecture, UP3: Complex ServiceNow integrations across enterprise technology landscapes and custom ServiceNow application development

## Key pages

- Homepage: https://up3.co.uk/
- What we do (overview): https://up3.co.uk/what-we-do/up3-overview/
- ServiceNow Managed Service: https://up3.co.uk/what-we-do/servicenow-managed-service/
- ServiceNow Implementation: https://up3.co.uk/what-we-do/servicenow-implementation/
- ServiceNow AI: https://up3.co.uk/what-we-do/servicenow-ai/
- Workflow Applications: https://up3.co.uk/what-we-do/workflow-applications/
- Public Sector: https://up3.co.uk/servicenow-sectors/public-sector/
- Rail: https://up3.co.uk/servicenow-sectors/rail/
- Transport: https://up3.co.uk/servicenow-sectors/transport/
- Legal: https://up3.co.uk/servicenow-sectors/servicenow-for-the-legal-sector/
- Energy and Utilities: https://up3.co.uk/servicenow-sectors/energy-and-utilities/
- Customer stories: https://up3.co.uk/customer-stories/
- Insights and blog: https://up3.co.uk/insights/blog/
- About UP3: https://up3.co.uk/what-we-do/up3-overview/
- Leadership team: https://up3.co.uk/about/team/
- Careers: https://up3.co.uk/about/servicenow-careers-with-up3/
- Contact: https://up3.co.uk/contact/

## Notable customers

Southeastern, Avanti West Coast, ScotRail, National Highways, Ministry of Defence, Serco, White & Case, Clyde & Co, HFW, HS2, People's Partnership, Norstella

## Do not index

- /about/servicenow-careers-with-up3/*/  (individual job listing pages)