With a platform like ServiceNow there is so much opportunity. But you can’t be expected to know every possible route to success and how do you even measure success when you don’t have the ability to easily benchmark?
Here are three tips to get you started.
- Surrounding yourself with people that live and breathe ServiceNow will help. With ServiceNow there’s not always a right way to do something, but there is often a better way.
- Make time in your diary for the year ahead and pencil in key events that may be of use. Encourage your team to attend events too and to share what they learnt when they return to the office.
- If you have a user group, be sure to attend it. Look to events such as Now at Work and network as much as you can. We know it’s hard to take time out of your day to attend events but it’s valuable to get to know other ServiceNow users, particularly those in your industry.
Don’t be afraid to lean on the expertise of partner organisations too. They’ll be learning best practice across a number of sectors – so tap into that knowledge.
You may be excelling in some ways, but it’s the areas that you don’t even know you need improvement that will provide real chance for transformational change. One of those ‘Eureka moments’ could be just a conversation way.
Wherever you are on your ServiceNow journey, our team of experts are here to help you take advantage of its transformational capabilities. Download our free ebook for our five steps to enable you to get the most from your investment in the platform.
