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The benefits of making the switch from Agent Workspace to Service Operations Workspace

Since inception, we’ve set out to ensure that our customers derive the maximum value from ServiceNow and are using the latest and most exciting features available. Within ServiceNow, Service Operations Workspace provides a single workspace to unify the management of IT Service and IT Operations. Like Agent Workspace, Service Operations Workspace enables agents, help desk professionals, and managers…

26 November 2023 Read more

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