About Nav Venkatesh

With more than seven years of IT professional experience, I have cultivated a strong skill set that includes a focus on process-driven excellence, meticulous adherence to ITIL principles throughout the entire service delivery lifecycle, and a unwavering commitment to ensuring customer satisfaction.

My specialization lies in ServiceNow, where I excel in supporting clients with solutions across the service management lifecycle. This entails developing strategies, conducting process overviews, and conceptualizing and ensuring the implementation of new solutions and improvement initiatives.

Deprecations announced by ServiceNow on the new Vancouver Release

The latest Vancouver release brings with it a host of changes, including the announcement of deprecations for certain plugins and features. Beginning with Xanadu release planned for September 2024, ServiceNow will end support for the features listed although they remain active in your instance. We’ll explore what this means for you and highlight the new replacements that promise enhanced functionality…

28 September 2023 Read more

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