About Nav Venkatesh

With more than seven years of IT professional experience, I have cultivated a strong skill set that includes a focus on process-driven excellence, meticulous adherence to ITIL principles throughout the entire service delivery lifecycle, and a unwavering commitment to ensuring customer satisfaction.

My specialization lies in ServiceNow, where I excel in supporting clients with solutions across the service management lifecycle. This entails developing strategies, conducting process overviews, and conceptualizing and ensuring the implementation of new solutions and improvement initiatives.