Fraud Detection and Prevention – From Post-It note to production part 2/3 In this, the second post of a three-part series on the development of a fraud detection and prevention system on the ServiceNow platform, we will be looking at some of the more custom solutions we needed to
Fraud Detection and Prevention – From Post-It note to production part 1/3 In this series of three posts, we will be looking at what it took to create a fraud detection and prevention system on the ServiceNow platform for Virgin Trains, as demonstrated during the NowForum 2018 keynote.
Inbound Actions - Something you might not know... I'm sure we have all encountered issues with inbound actions at some point during our ServiceNow development careers, but today I came across an issue that that left me tearing my hair out. The Requirement An Inbound Action that only updates
Code name ‘Involve’: ServiceNow platform gamification Employee engagement is one of the most costly issues that a business can face. A disengaged workforce will not produce the results that the business strives for, in fact a recent report by Gallup found that 65% of the US workforce were